Technology | Words on the Street

By and large, I think the internet is one of the most significant and influential innovations of the modern age. You can interface with friends and family wherever in the world they might be, via the written word or live audio/video, you can buy and sell all manner of goods and services, and it is a vast source of information on anything you care to name – even donkey porn.

A lot of the time, though, it just gets on my bloody wick.

You are – by which I mean, one is – well, at least, I am – if you’re still with me? – bombarded with emails allegedly from banks and building societies explaining that your account has been the subject of unusual activity – it would actually be unusual if I used it seeing as I don’t have an account with you – vital security checks requiring confirmation of your PIN and other account details. What can you do to put a virtual spanner in the works of these scheming bastards? It’s a great shame there isn’t an option in Outlook to “reply with 5,000 volts”; that’d make their follicles sizzle. Maybe I should reply to them all, helpfully providing my hat and willy size, inside leg measurement and full medical history, hoping they’ll eventually get fed up. Fat chance.

I have often considered walking away from Farcebook because of the relentless, intrusive and overbearing way it subjects you to an irritating barrage of invitations to take part in inane quizzes the results of which are then published to an audience of your friends who are apparently agog with eager anticipation to learn what sort of television set you are (I bet I’m a wide screen) or which member of the cast of ‘Friends’ you would most like to (a) take out to dinner, (b) shag, or (c) punch hard in the face.

I really don’t want to know that someone has just found a three-legged brown sheep wandering (limping, surely? I am a pedant, after all) around the farm – I’m a tolerant sort of person and, if they want to play that game, leave them alone to do so, without a commentary best suited to a weak plot line in The Archers. The farmer’s wife going missing and a dismembered body discovered in a grain silo would be infinitely more interesting but I still remain unconvinced that I’d want to know about it.

It seems a lifetime ago that Farcebook hoodwinked me into signing up and, just prior to taking the plunge, I didn’t fully understand how it worked but some friends persuaded me – to join, that is, not that I definitely didn’t know how it worked. Now, of course, I’m being held prisoner in its cyber basement after years of digital servitude from which it seems impossible to escape.

At least I can catch up with what my children and grandchildren are doing – so it’s not all bad.

I’m not sure if I’ve told you about the disaster which befell my brand new iPhone in a bathroom-based incident a while ago, after I’d had it barely a week – which just goes to show the verisimilitude of the statistic pointed out to me by several ~~piss-takers~~ well-wishers that two of the most common forms of damage caused to iPhones is the screen cracking and that occasioned by submersion in water. Mine fell into the *ahem* latter category.

And no, I didn’t undertake the immersion-in-a-pouch-of-rice treatment afterwards; I was too upset and actually quite concerned that a family member might find it and think it was a boil-in-the-bag ready meal, potentially making matters even worse.

Smarting from the incident, I wandered around the house in a daze, wondering what iniquitous deed I had perpetrated in my past which had rendered me deserving of such a harsh gadgetry-related punishment. Suddenly, I remembered; in an episode of The IT Crowd, precisely the same thing had happened to one of the main characters (Moss), after he had put his phone in that most conveniently placed of locations, the top shirt pocket – and I had laughed out loud.

My tweet to the show’s writer Graham Linehan, demanding compensation, elicited no response, so I turned my attention to my buildings and contents insurance, administered by a certain company from whom I could possibly have obtained a claim form in person if I had bothered to take the 20½-hour journey via Brittany Ferries from Plymouth. No, there isn’t a prize.

My first telephone conversation was with a very friendly and helpful young lady who, I realised after a subsequent conversation with another equally helpful young lady four days later (which was on the Friday afternoon), had done absolutely nothing she had promised, i.e. passed the matter to the company who dealt with damage repairs on their behalf. So the second young lady made the same promise and, all things considered, I couldn’t help feeling rather pessimistic about the outcome. However, I had a call within a couple of hours, giving me a reference number and informing me that DPD would be collecting the phone for repair or replacement on the Monday, between 9.00am and 6.30pm.

I had a text message on Monday morning saying that the phone would be collected – bizarrely – between 12.18pm and 1.18pm! It was therefore with a strange but totally unfounded disappointment that I welcomed the DPD bloke at 12.21pm.

The company dealing with the phone had told me it was repairable and would be returned via Royal Mail within 7 to 10 working days. Given that Royal Mail make a habit of doing things like ditching first-class post, conveniently forgetting to tell everyone about it, and bearing in mind the onset of Christmas mail, I was not all that optimistic.

Anyway, to cut a long story short, I was forced to make four more telephone calls, the repairing company decided the phone couldn’t be mended, the insurer coughed up the full amount for a new replacement (less £35 excess) and, as soon as the dosh appeared in my bank account, I hastened down to the nearest iPhone merchant and bought one.

I’d had a Blackberry for almost three years (which my employer provided) but I finally decided enough was enough (I hated it) and that, after a good deal of research, I was desperate to have an iPhone. This is called an Apple turnover.*

*I’ll get me coat